So now ebay can't be bothered to talk to their customers..

[deandad1]

Why has the chat been removed from the customer support. If i wanted to chat to a robot i'd marry a toaster.

I am trying to send an copy of a returns receipt via contact seller but i just get "server error please remove and try again"  

So if they say it's not been returned it's not my fault. I will seek advice from Paypal.

Your services are becoming worse and worse and only having 2 negative feedback since 2004 and using ebay all the time i am becoming less and less happy with using this website.. You're becoming uselss and pathetic as time goes on.. 

But i guess it's all about you and not your customers.. Who would of thought from a lefty business! 

[arkwebus]

As @john1297576 tells you sending a copy of a postal reciept showing that you have posted it will be no good.  To deal with problems you must use the resolution centre and a tracked system to show delivery. 

If you want to still send it why not copy it and address an envelope with stamp?

@deandad1 

[deandad1]

Not much of an expert if you think getting proof of returns from the post office is no good. As for posting it i'm sorry but i live in the 21st century and am not living in the 1970s. I like to rely on ebays message service that should work.. My IQ is a bit better than some

[tobiasd4]

All ebay cases are automated, you need to provide tracking to case details with attempted/actual delivery, then escalate to ebay to sort.