Selling

[nadbo-na-4orvwc3jm]

I find sell 2 items but it's showed that I sold itone casevis close because is buyer didn't pay money and asked me to buy some card and send it with my items to her sister.
Another is returned by post man.
So why you calculate is as - sold items?

[pixiesen2012]

when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike

http://pages.ebay.co.uk/help/sell/unpaid-items.html

when an item is returned you have to cancel the sale and refund the buyer through ebay

both items will show in your sold amount as they did sell