Seller will not refund

[dancing_moonshine]

Has anyone had problems with sellers refusing to believe that they have not sent a refund? Does eBay protect buyers in these cases? This seller isn’t right in the head, it is obvious they cancelled the order and the refund is still pending. At the end of my tether, I need that money.

[plpmr]

You say -

"Refused to send refund despite eBay intervention"

Exactly what intervention?

Plus the seller can get your neg feedback removed.