Seller protection

[1057jeremy]

Anyone know when ebay is going to start offering sellers as much protection as buyers, who they bend over backwards for?

Had 3 unpaids in the last week and there's nothing you can do as a seller other than get your fees back as ebay no longer allows you to leave negative feedback even when it's 100% warranted.

At the moment, they know they can just ride rough-shod over the whole system.

And if you do the decent thing and try to warn others via what ebay calls 'positive-negative' feedback, ebay tells you off.

It's become a very lop-sided system unfortunately

[corred]

@1057jeremy 

• If an item has not been paid for 48 hours after the listing ended then you can open an unpaid case here http://resolutioncentre.ebay.co.uk/ (you have up to 32 days to do this if you wish to allow the buyer longer to pay but 2 days is the earliest)
•
• After opening the case if payment has still not been received after 4 more full days then return to the case & close as unpaid to request a fee credit
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• Once a case has been closed you can then relist or make a second chance offer to the underbidder
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• Once an unpaid case has been opened the transaction cannot be cancelled, only closing the case after 4 days will do this
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• You should not simply cancel a transaction as it may leave you with fees to pay & a selling defect
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• When a case has been closed in your favour as the seller then the buyer receives a damaging unpaid strike against their account & NEITHER of you may leave feedback
•

As a seller you can set your account to block bidders with 2 unpaid strikes in 12 months

• Details here
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• http://pages.ebay.co.uk/help/sell/unpaid-items.html