29-01-2020 6:01 PM
Anyone know when ebay is going to start offering sellers as much protection as buyers, who they bend over backwards for?
Had 3 unpaids in the last week and there's nothing you can do as a seller other than get your fees back as ebay no longer allows you to leave negative feedback even when it's 100% warranted.
At the moment, they know they can just ride rough-shod over the whole system.
And if you do the decent thing and try to warn others via what ebay calls 'positive-negative' feedback, ebay tells you off.
It's become a very lop-sided system unfortunately
the option for sellers to leave negative feedback was removed over 12 years ago!!
sellers were holding buyers to ransom and feedback was not showing true,
so ebay removed the option for sellers and introduced non payment strikes instead,
these work really well if sellers do it properly,
when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike
http://pages.ebay.co.uk/help/sell/unpaid-items.html
then add the non payers ID to your blocked list
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin
then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
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