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Seller no longer exists
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05-03-2018 12:33 AM
Purchased a doll for my daughters birthday on 23rd January it says delivery will be between 12th Feb - 23rd March I went on just now to check tracking nuMyers and it’s telling me the sellers suspended and I can’t track the item as this no longer exists then I went into PayPal to check and it’s showing I never paid with PayPal so o went back into my eBay purchases and it’s saying I paid with debit card can anyone please help me please my daughters going to be very upset now and I’m not happy the seller has stolen £32 from me
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05-03-2018
1:18 AM
You will have paid with Paypal as a guest using your debit card. It will be a PP payment.
Ring Paypal and ask them to open a not received case for you if you don't have the option in your PP account.
Escalate as soon as you can, and certainly before 20 days.
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