Sales reporting not downloading

[jinsted]

Anyone having issues downloading?

Tried on diffrent networks and laptops - but nothing downloads

Different browsers have all been tried - but it appears to just sit there waiting

As the networks tried are different so are the firewalls also - nothing blocking

Ideas? thanks

[plum993]

Contact ebay and freport the issue,as its happened before,http://ocsnext.ebay.co.uk/ocs/cuhome

[jinsted]

Just spoke to Ebay and it is a known issue and has been looked into since approx beginning of dec 18

Last update is that it may take up to 60mins to download - so maybe click download and leave it for a while?