11-02-2021 1:19 PM
Bought an item plus an added amount for postage. Have received a 'Can't deliver' card from Royal Mail stating there is a fee to pay of £1.50 because the sender did not pay the full postage. I messaged the seller to inform them and they said "How annoying if postage was more than expected" ! Who is responsible for paying this extra postage please ?
If you don't want to pay it just open an Item Not Received Case with Ebay in the Resolution Centre one day after the last Estimated Delivery Date. Escalate the Case to Ebay after 4 days.
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