I asked to return an item, the seller approved the request and l proceeded by printing off the returns label that the seller provided me with.
I went to update my tracking details within the returns process and it wouldnt accept my tracking number, it said l had to put another number in as this one had already been used in the system.
I went onto Royal Mail tracking and saw that my item had been delivered back to the seller on the 5th May.
I contacted the seller yesterday to ask if he could now issue my refund but lve had nothing from him. No reply and no refund.