Returned item because late arrival

[bumbleharry]

I returned the item via the courier and did not accept it because it did not arrive during the time period specify and the seller did not contact me to advise me ofthat.

I advised the seller before it arrived that would be doing so .

I realise I should have contacted ebay before I did that.

The result is that the seller has their goods and my money and refuses to refund.

Any advice?

Thanks

[red_magpie]

By refusing the delivery you automatically made the purchase ineligible for eBay's money back guarantee, see:

The buyer refused delivery of the item

Covered: The item arrived with postage cost still owing because the seller didn't apply enough postage Not covered: The buyer refused delivery for any other reason

The irony is that eBay recently extended its money back guarantee, enabling items that arrive after the latest estimated delivery date to be treated as not as described, and returned at the seller's expense for a full refund:

The item arrived after the latest estimated delivery date

Covered The return is treated as if the item didn't match the listing.