Return by buyer

Hello

 

Please can you advice

 

I sold an item , but it has been returned as buyer stated in her return that she made a mistake.  She paid to return the item but I have said to her I will be ducting my cost of postahe too as she has returned the item.

 

She is not happy with that and I think I should be able to incur my postage cost. 

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You have to refund the full amount including the original postage, it is eBay policy.

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