Restricted account - unsolvable?

My wifes employer has a company account which they have had a dispute on for some time. They have abandoned the account and any notion of selling on ebay.

 

Somehow my personal account and my wifes personal account have been restricted as they are 'associated' with the employers restricted account. I assume she logged onto ebay at work and the IP address of her employer has become associated with our accounts.

 

I emailed ebay sometime ago and got a very simple replying telling me there is nothing I can do.

 

I requested a call back and was told by a phone agent "this is an indefinite restriction and there are no appeals"

 

Is there no way to solve this unless I approach my wifes employer and offer to pay the disputed fee myself?

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tobiasd4
Experienced Mentor

Sorry, ebay often do this.

Unless your wife's employer sorts their account, there is no hope for you.

You are correct, logging on from work will associate both accounts.

 

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