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Responding to feedback left by a seller

Items never arrived and seller didn't respond to my messages. I left negative feedback after patiently waiting for 2 1/2 weeks, and opened a case - refund still pending. Seller has left feedback that I was rude and I would like to respond. 👍

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tobiasd4
Experienced Mentor

Don't bother to reply to comment.

Contact ebay & ask them to remove feedback, sellers are not allowed to leave negative comments for buyers.

Click help & contact at top of page.

Make sure you escalate case 9 days after opening.

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