Regarding my item

[shannonp663]

I received an email from the seller saying the item was no longer available however I have been charged for the items and then I contacted the seller and they failed to get back to me and I would like to know if I am going to receive my item and if not I would like a full refund as I am not paying for something I do not receive

[tobiasd4 · Accepted solution]

You can open not received case 1 day after estimated delivery date, escalate 8 days later.

http://pages.ebay.co.uk/help/policies/money-back-guarantee.html