‎13-06-2021 2:03 PM
Hi could anybody clarify this please, I have just noticed with this new payment system that buyers have up to 4 days to pay. Now my question is with a strict guidelines of dispatch and postage times will there be expecting sellers to post from purchase or for when funds cleared?
Its all rather confusing, because it's my worry if you're offering a one day dispatch time but this is not gonna be possible if they can take up to 4 days to pay?
Also what if a package goes missing? Royal Mail proof of postage receipts are not accepted as proof of postage, so with them holding funds, and ebay dosnt always favour the little guy.
Everything's very confusing at the moment
Once you have a notification from eBay that the items have been paid for, and the funds are showing as Processing in your Payments tab, you can post them to your buyers.
The funds will typically appear as Available for payout within 1 business day from the order confirmation.
The payout will generally be initiated within 2 business days from the order confirmation. Once initiated, it typically takes 0-4 business days for the funds to clear in your bank account.
You should be able to see the amount in the Processing figure, here in the Payments section in Seller Hub.
As regards missing packages, it's down to the seller to send them by a trackable postage method if they're not low value. If your payments are being subject to a payment hold, then a tracking number showing delivery or your buyer leaving feedback will speed up the release.