PayPal held funds - How to contact EBay

Hi there, 

 

Can anyone help me with a way to contact EBay in relation to held funds. I have been in touch with PayPal who have said I need to raise the issue with EBay however I am unable to find a contact email address, telephone number or even the chat function. I just keep getting shoen articles. 

 

Any assistance would be greatly appreciated. 

 

Many thanks

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@vintage_baby1986 

 

Contacting eBay would make no difference

 

 

• As a new, infrequent or returning seller your first few payments are subject to a 21 day security hold

• This is to ensure you are genuine & have the items you advertised for sale

• When you look in Paypal (all activity) and it says "pending OK to send" then you must send the item

• Your funds will be held for 21 days in order to allow you to send the goods, for them to arrive & be checked by the buyer & for any possible issues to be resolved

• This process can be accelerated to just 7 days if you send the item by a tracked service with online delivery confirmation. When you add the tracking number to eBay & Paypal & it shows delivered then on day 8 the funds are released

• More info here (but feedback is no longer used for confirmation of delivery as feedback can be left in error) https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more


• This is also for your protection as new accounts or those not often used for selling are generally those targeted by hackers. If Paypal released the funds before a problem was noticed & the hacker got away with the money.....then as your account was used...YOU would be responsible for the refund

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