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Parcel delivered however wrong address
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11-11-2017 3:43 PM
Hi, I have delivered the parcel to address i was given through eBay see here GSP, Unit 3 Dove CL, Fradley Pk
LICHFIELD
Staffordshire
WS13 8UR
United Kingdom
However buyer lives in Italy! I have refunded him his money but I need the parcel returning to me, can you tell me how I was given the above address and how can I get my parcel back?
Thanks.
LICHFIELD
Staffordshire
WS13 8UR
United Kingdom
However buyer lives in Italy! I have refunded him his money but I need the parcel returning to me, can you tell me how I was given the above address and how can I get my parcel back?
Thanks.
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11-11-2017
3:51 PM
Your listings show that you are subscribed to eBay's global shipping programme.
When you sell something abroad, you simply post it to eBay's shipping hub. That's the address in Lichfield you were given by eBay, and sent it to. They will repack it and deliver it to your buyer in Italy. The buyer pays the cost of international shipping direct to eBay.
You haven't said why you've refunded your buyer. I doubt whether you can stop the global shipment now. You will just have to hope that when your buyer in Italy receives it they will return your refund.
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