Parcel delivered however wrong address

[ckeir.02mh]

Hi, I have delivered the parcel to address i was given through eBay see here GSP, Unit 3 Dove CL, Fradley Pk
LICHFIELD
Staffordshire
WS13 8UR
United Kingdom

However buyer lives in Italy! I have refunded him his money but I need the parcel returning to me, can you tell me how I was given the above address and how can I get my parcel back?

Thanks.

[redwick1]

The address you have there if for sellers who are opted into the ebay Globel Shipping Programme

The seller sends to the address on paypal which is in Lichfield and once there it is shipped on to the buyer in Italy

The buyer pays extra to ebay for the service

If it was the headlights then that is the correct address as it says Ship to many other countries on your listing which is GSP

Yuo should not have refunded the money

If it is at the GSP hub then it will most likely have been shipped on to the buyer now with no way of getting it back

You would have to ask the buyer to repay for the item and there is no way you can force them to do that

The address would be on the paypal payment when the buyer paid

https://sellercentre.ebay.co.uk/private/global-shipping-programme