08-06-2021 6:21 AM
I thought I was purchasing a bear with clothing and ones I noticed my mistake I contacted the seller.IThe asked if I could return once I received the cost. She refused even though I told her she was way overpriced asking £40.
I have since received the coat and suspected it was fraud. I am in a Paddington group and asked the experts. They confirmed it doesn't look genuine and even if it was genuine it was majorly overpriced.
I can't believe eBay allow Sellers to treat customers like this and allow fraudulent things to be sold with no come back.
My feedback disappeared as well and I can't seem to put any new feedback. How is that possible?
Ebay are useless I can't even speak to them
Of course there is a comeback. eBay have a fool proof 30 day Money back Guarantee that guarantees you a full refund if you receive a fake item, or one not as described. It won't refund you for an over priced item though, as this was clearly shown for you, before purchase.
So if it is a fake, open a case for item not as described in the Resolution Centre, escalate after 4 days if not refunded beforehand.