Packlink complaints

[euro-shopping365]

Does anyone have a complaint with regards to packlink service and damage claims, ?

I have a complaint regards to damage goods eBay listing which arrived at customers via Hermes smashed in mid August this claim is still pending despite regular communication from myself with all information they required..do they hope we will give up and move on..?

They do not appear to be a very efficient  company and I will never use again..

Shutl were much more efficient.

Regards

Kevin Clark Ebay seller since 2008.

[corred]

@euro-shopping365 

You say it was smashed ??  does that mean irt was fragile ??  If so was it even covered by the Packlink insurance as many many things are not

https://support.packlink.com/hc/en-us/articles/208328585-Prohibited-Items#prohibited