I’ve just sold an item and received payment but then realised I hadn’t charged enough postage. Does anyone know how to claim the additional cost from the buyer who is happy to pay the extra. There doesn’t appear to be an option to send an invoice now that I’ve been paid. Advice welcome, thanks
Buyer does not have to pay more, and by splitting the payment, it invalidates the Full Money Back Guarantee. In other words if there was a problem the buyer would not get all his money back.
It is up to sellers to get postage right first time.
