Non payers!

[nigel1750]

I'm getting fed up with people bidding on and winning things but then not paying for the item or even replying to messages. I have opened cases against them but nothing ever comes of them. It's as though the buyers can do what they like on here but as a seller you are governed by all the rules!

[pixiesen2012 · Accepted solution]

when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike

http://pages.ebay.co.uk/help/sell/unpaid-items.html

then add the non payers ID to your blocked list

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences