Non payers!

[nigel1750]

I'm getting fed up with people bidding on and winning things but then not paying for the item or even replying to messages. I have opened cases against them but nothing ever comes of them. It's as though the buyers can do what they like on here but as a seller you are governed by all the rules!

[pixiesen2012 · Accepted solution]

when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike

http://pages.ebay.co.uk/help/sell/unpaid-items.html

then add the non payers ID to your blocked list

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences

[john1297576]

Well opening cases is a start, you are supposed to close them as instructed after 4 days.

Only you know whether you have beenpaid, Ebay can't close a case on your behalf,buyer could have paid by cheque for example. 

You have to read and follow instructions.

[redwick1]

The non payment dispute it the way you deal with it

How do you mean "nothing ever comes of them"

Are you going back after the 4 full days and closing them so that you get your fees back

When you do that then the buyer gets a non payment strike on their account 

that will stop them bidding/buying off many sellers if those sellers have their Buyer requirements set properl

https://pages.ebay.co.uk/services/buyandsell/biddermanagement.html