Non counterfeit goods appeal decision

[madeitloveit]

I have had an item removed as EBay say it is counterfeit etc.  It is not counterfeit and I have the original receipt to prove this.  I cannot reply to the message, and I cannot find how to appeal to eBay. Can anyone point me in the right direction please

[plpmr]

there's no appeal process and its quite possible that the trademark holder is responsible.

however it would be better not to draw more attention to your account as you are a business seller trading as a private seller in violation of eBay rules and the law.

[madeitloveit]

Thank you. I managed to get through to ebay customer services and they are reviewing the decision.