Missing order

What do you do if the item hadn't come the first time then the seller says he will send another one but it's still never came he's ignoring all my messages I was stupid and closed request because he said sorry and it came up as despatched it didn't the first time it's wrong he's allowed to get away with it I read the reviews and they said they hadn't received them I should have read it first
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Don't rely on a seller sending a replacement,get a refund and re-order preferably from a different seller.

You may be able to open a Paypal case for Item not received if it's within the last 180 days

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