Marked as paid by mistake

[ssanto-d1sht7sk]

Hi I’ve marked a item as paid by mistake. The system doesn’t let me unmark, what should I do now?

[arkwebus]

If you cancelled the sale after it had sold I suspect that you will pay the 10% fee unless the buyer agreed

@ssanto-d1sht7sk 

[ssanto-d1sht7sk]

I’ve cancelled the sale because the buyer was supposed to collect the item but he never came and stopped answering my emails. Then by mistake I marked the sale as paid and now I can’t go back and unmark as paid.

[redwick1]

You should not have cancelled the sale

If a buyer does not pay then you open a non payment dispute after 2 days and close after another 4 days to get your final value fees back

The buyer gets a strike and neither of you can leave feedback

[ssanto-d1sht7sk]

If the sale wasn’t paid it’s not a sale. The buyer stopped answering my emails.

[redwick1]

If the buyer bought it on ebay and it came off sold but the buyer did not pay then you soldl it
If they are non paying bidders and you open a non payment dispute.
Ebay charge their fees for selling as soon as the item sells so you needed to do the dispute to get your final value fees back

If you cancelled it then depending on how you did that you can end up paying the fees

You sold a bike twice.
Was that the item
Did you get paid the second time?