March invoice VERY VERY wrong.

[gerry-the-tortoise]

Guys can you help me please?

My March invoice is totally wrong and way above what it should be, No one is available at Ebay? No chat, No telephone and the Help section either loops you to the same set of questions or it pushes you to here to ask the community for help??

I struggle to see why other companies are online and working whilst ebay clearly isnt?

I really need to speak to someone at ebay and every way I try I get nowhere? I have been trying on Facebook for days and no one has even read my message? I have emailed them for it to bounce back as "Unmonitored email address" even though they have been replying to me previously?

Please help I need to sort this out asap.

Thanks.

[pixiesen2012]

why do you think it is wrong?

I can see you have sold some very expensive items

you used a reserve on one of them so you will have been charged 4% of the reserve set as well as the 10% final value fee,

another item appears to have been sold twice, if you didn't complete a non payment case you will be charged two lots of final value fees for that,

go to the Resolution Centre and complete a non payment case