18-07-2021 10:48 AM
Hi. Last night with 30 minutes I submitted a big bid in the hundreds to secure an item and I stayed on the confirm screen until 8 seconds to go before I confirmed. I was expecting the you are the highest bidder but got the main item screen faded out with my bid in the bid box and a message over the top something like do you want to submit this bid and before I could move the cursor the screen changed to auction over. My bid was a lot more than the winning bid. I dont think I did anything wrong , that I lost out and so did the seller. Can you advise me what to do please? Thank you.
you left it too long to confirm your bid,
don't leave it so long between screens next time
a bid isn't registered until you confirm it