Item under guarentee

I have bought a kettle back in November 2016 and the seller had a 4 year guarentee.

I have emailed him through ebay but he has not replied.

How can I take it further?

 

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There is nothing you can do via ebay or Paypal as they do not deal with warranty issues, only if the item was not as described at the time of receipt and claims can only be made within a certain amount of time.

 

If they are a UK registered business seller then contact Trading Standards, they will be able to provide advice.

 

@njh11

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