Item not received but refund has been given.

 Good Morning, I bought and paid for an item. I received an email from the seller saying the item was unavailable and they refunded me the cost, however the item is still showing in my summary as an unpaid item and I don't know how to remove it. Can anyone help?

Accepted Solutions (1)

Accepted Solutions (1)

It is just the way eBay has set it up ...refunds show up as unpaid items ...

 

You can just ignore it ...it will eventually drop off . Just be careful whilst it is still there to pay for subsequent items individually rather than selecting " pay all sellers at once " as you could repay for it...

 

You used to be able to mark it as paid ...not sure if that feature is still there for buyers ...look under " more actions " to right ....if it is still there then that will work ...

Answers (0)