Item not delivered

[superblue1126]

How long does a buyer have to claim none delivery, we know not all couriers update tracking as we are often left feedback while tracking says still in transit.. however if a customer sees that also and decides to try get refund for no delivery , is there a cut off when no delivery is deemed as suspicious ??

[john1297576]

Is there a cut off? Yes of 30 days, BUT paypal allow 180 days, and unless tracking shows as delivered then you end up refunding.

There is a problem with adding tracking to ebay, if the tracking shows a Late Delivery you get a "late delivery" on you record. Very unfair and I don't think ebay have relaxed the rules to allow for the current delays in mail.