Item found to be damaged after collection?

Hi, can anyone tell me what happens when you find out an item is damaged after you've collected it? I bought a printer this morning and collected it myself. It turns out the ink cover is broken (and a component inside the cover has popped out with its wire), but I could not have discovered this until after I got home and set it up.

Is eBay more likely to let me return the item for a refund, or is it more complicated? After all it would be a case of his word against mine?

 

 

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Did you Pay the Seller by Debit Card?  Or did you use your Debit Card to Pay through PayPal?

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