Is there no complaints process whatsoever for ebay?!

[majuge2013]

Do they answer to no one?

All I get is I'm sorry mumbo jumbo from the help chat assistants. Repetitive generic fluff to avoid answering my questions.

they advise me there is no escalation process for complaints is this the case?

I'm staggered.

[plpmr]

"Do they answer to no one?"

Unfortunately only to their shareholders.