07-12-2020 1:49 PM
Do they answer to no one?
All I get is I'm sorry mumbo jumbo from the help chat assistants. Repetitive generic fluff to avoid answering my questions.
they advise me there is no escalation process for complaints is this the case?
I'm staggered.
There is one, but it may be wholly useless. You have to write a letter to the address given in the user agreement.
We don't spout generic fluff and are usually better anyway, you could ask us?