Invoice request and Global Shipping Programme.

[oosjad]

I have sold an item to international buyer through the GSP. Customer has now requested that I invoice her. I can only invoice sale amount and UK posting can't I? Will it be clear to buyer that I can only invoice this amount and not the all in cost? Many thanks for your help. Regards

[norseway53 · Accepted solution]

You are blocked from invoicing for items sold through the global shipping program and it is most unwise to try and circumvent this.  eBay will have invoiced the buyer and when the buyer pays, you will get the hub address to ship to and the special code to write on the front of the parcel.  Send signed-for to the hub and once the parcel is there, responsibility for loss or damage in international transit passes to Pitney Bowes.

The buyer sees all the costs on the listing page before placing their bid.  If the buyer doesn't pay the simply go through the unpaid item dispute:-

https://resolutioncentre.ebay.co.uk/

[oosjad · Accepted solution]

Thanks for confirming that and making it so clear. Appreciate your help
All the best