I sold an item but e bay havent paid the full amount into my bank account

I sold an item for £7 plus £3 courier charge recently but ebay have only paid £4.92 into my bank account I am still trying to find a way to actually speak to someone about it to find out why they havent paid the correct amount into my bank account

Has anyone else had this problem ?

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The bulk of your Fee is for the Listings with a Buy It Now and an Auction charged at 50p a time.

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