I sold an item but e bay havent paid the full amount into my bank account

[mabb3063]

I sold an item for £7 plus £3 courier charge recently but ebay have only paid £4.92 into my bank account I am still trying to find a way to actually speak to someone about it to find out why they havent paid the correct amount into my bank account

Has anyone else had this problem ?

[redwick1]

Ebay take off their fees before putting the remainder into your account

12.8% plus 30p  of £10 is £1.58

Have you checked on the seller hub under Payments

You added a buy it now to at least some of your listings which costs 50p each time

that would account for £2

[mabb3063]

Thank you very much