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I sold an item 3 days ago buyer not paid even though sent a reminder and polite message but no reply
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26-02-2021 5:40 PM
I sold an item 3 days ago buyer was really keen sending me lots of messages, they purchased on buy it now but still haven't paid, myself and eBay sent a reminder and I've sent a polite message too, but no reply, can I cancel and relist ?
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26-02-2021
5:49 PM
when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike
http://pages.ebay.co.uk/help/sell/unpaid-items.html
then add the non payers ID to your blocked list
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin
then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
you can relist once the case has been closed, 4 days after opening it
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