I received 4 negative feedbacks from the same buyer each had the same wording eBay removed two
Stating ........... "We've removed the feedback as it does qualify under our removal policies."
The other two still stand . The Negative feedback states in each case ...... "Records as described but postage unnecessarily excessive as they arbitrarily refused to send 2nd class, rather than 1st, as requested, also refusing to explain why they refused. Poor communications and extremely poor customer service."
I did not offer a 2nd class delivery option on the listing .
Item's sent Signed For next day delivery . At 37p less than the actual cost .
As regards poor communication it is me awaiting replies .
As regards poor service , it was next day delivery .
Is this feedback in fact libel from a competitor ?
Why have eBay not removed all 4 negatives ?
Should I take action outside eBay for libel ?
