I bought a settee from a business seller on ebay for £375 plus delivery of £50.

[liwa-8659]

I bought a settee from a business seller on ebay for £375 plus delivery of £50.

Due to a change in circumstances I need a larger settee. I saw one on the same sellers listing, for £399 plus delivery, and asked if he would consider swapping.

He replied that he would require £100 plus delivery, which he said was a minimum of £50, because of the logistics concerned moving two settees around. 

Is he allowed to charge me money for work that he carries out to enable a transaction? My view is that I am doing a deal purely based on the supply of goods and that I am not paying for a service. Am I right? I'm happy to pay something as a goodwill gesture but £100 for something that cost me £375 seems high. Plus I can't get a fixed delivery charge. To me none of this seems right and what can I do, as he is now very unresponsive?

[papso22]

Has the first sofa been delivered?

[liwa-8659]

Yes and paid for. Theres no damage and I've even had it cleaned. Even
though the transaction was a few months ago.

[redwick1]

In that case the seller is under no obligation at all to do anything.

Sell the settee on yourself and buy another one

Why would a seller want a settee back that you have had for a while and had cleaned

and put himself to the trouble of exchanging it for you.

[liwa-8659]

But he has responded, so he wants to do the deal, but only on his terms. Is
he allowed to charge me either a restocking cost,or for his time, which is
what he is claiming. I'm trying to be reasonable but the figures he is
talking about, with no guarantee on the delivery costs, seem to be
extortionate. Also can I make a cancellation request this late in the day?

[tobiasd4]

Settee is now 2nd hand, so you are not talking of exchange, you want to trade 1 in for another, so it will be on seller's terms, nothing to do with ebay, they don't get involved with part exchange.

[redwick1]

Of course you can not cancel a purchase that you have had for a while and had cleaned. In fact you should not be asking on here as it sounds as if you are dealing with your seller off ebay. You cant do anything on ebay and any deal you do with the seller is nothing to do with on here. To be honest I cant believe we are having this conversation.

[liwa-8659]

Thanks for the reply. My only contact with him is through the eBay portal
though. I have sent him my number but he hasn't rung me so there is no
contact any other way.

[redwick1]

I am not surprised he has not contacted you. I dont think he is going to do any deal at all and if he does then you should be buying on ebay. They dont deal with exchanges

[liwa-8659]

I can't believe I'm putting up with an a*****e like you! If you read my
message properly you would know that my only contact is through ebay! I
asked a perfectly reasonable question and you reply like I'm trying to rob
you personally! Get yourself a life mate?