I bought a settee from a business seller on ebay for £375 plus delivery of £50.

[liwa-8659]

I bought a settee from a business seller on ebay for £375 plus delivery of £50.

Due to a change in circumstances I need a larger settee. I saw one on the same sellers listing, for £399 plus delivery, and asked if he would consider swapping.

He replied that he would require £100 plus delivery, which he said was a minimum of £50, because of the logistics concerned moving two settees around. 

Is he allowed to charge me money for work that he carries out to enable a transaction? My view is that I am doing a deal purely based on the supply of goods and that I am not paying for a service. Am I right? I'm happy to pay something as a goodwill gesture but £100 for something that cost me £375 seems high. Plus I can't get a fixed delivery charge. To me none of this seems right and what can I do, as he is now very unresponsive?

[redwick1]

You bought a settee and the postage and that was the deal with your seller

Any other arrangements would be between yourself and the seller.

I cant think that you have any rights to change it for a different item

Have you paid?.

[liwa-8659]

Thanks for the reply.
I know that I have no rights regarding the swap but I need to know if the
seller has any grounds for charging me over 25% of the cost to cover his
time? It seems not only a high percentage, but also when I bought the
settee originally surely his time is deemed to be included in the price?
And surely this applies to all goods sold on ebay? So why does he want to
charge me for his time now and is he allowed to under the ebay T&Cs? Also
he will not commit to a delivery charge. I want to sort this out amicably,
as I know I'm the beggar and not the chooser, and I'm prepared to make a
goodwill payment and pay a reasonable delivery charge. Am I being
unreasonable?

[redwick1]

You have only bought that one settee on ebay so I dont know how you are doing the deal with the seller. If it is not through ebay then he can do whatever he wants too.Is he cancelling the first one as that is what should happen. if you do a deal involving another item then you are going to get into a real mess if anything goes wrong. You should ask him to cancel the first one and start again. He would have to list the other item with his terms on the item

[liwa-8659]

No it is through ebay! Thats the only way I can contact him. I'm trying to
swap it for another item he is selling on ebay as well.