If you purchase an item and it is not as described then go to the Resolution centre (link at the bottom of the page) and open a not as described case. Read all the instructions carefully. Escalate the case a full 3 days later for Ebay to step in if necessary. There is no need for you to contact Ebay if this is a recent purchase.
After looking at your feedback left for others..........are you trying to say that Ebay will not allow you to open a case?
