How to speak to Ebay

Is there a way to speak to ebay.. it's complicated and need a human

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red_magpie
Experienced Mentor

Are you sure you sure that you need to contact eBay? Most people who think they do, don't.

Try using eBay's very comprehensive help pages. Start by entering a few words in the Help & Contact search field (see top of screen).

Or, for many of the usual questions, see the links below:

- EBay's user agreement: https://pages.ebay.co.uk/help/policies/user-agreement.html
- Most frequently asked questions: https://ocsnext.ebay.co.uk/ocs/home
- Index of eBay's help topics: http://pages.ebay.co.uk/help/index/A.html
- Index of eBay's policies: http://pages.ebay.co.uk/help/policies/index.html
- If an item hasn't arrived or isn't as described, see: http://resolutioncentre.ebay.co.uk/
- Payments held by PayPal: http://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html
- EBay's money back guarantee policy page: http://pages.ebay.co.uk/ebay-money-back-guarantee/index.html

If you still can't find an answer, people here are always willing to help. If it's something you need to speak to eBay about, we'll tell you.

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