How to speak to Ebay

[jonpatricknash]

Is there a way to speak to ebay.. it's complicated and need a human

[papso22]

Complicated and ebay CS are not a good combination.  Try us first and we can at least help with the way to approach them.

[tobiasd4]

You can click help & contact at top of page & search "contact ebay"

But you will get a quicker & more accurate from us.

[red_magpie]

Are you sure you sure that you need to contact eBay? Most people who think they do, don't.

Try using eBay's very comprehensive help pages. Start by entering a few words in the Help & Contact search field (see top of screen).

Or, for many of the usual questions, see the links below:

- EBay's user agreement: https://pages.ebay.co.uk/help/policies/user-agreement.html
- Most frequently asked questions: https://ocsnext.ebay.co.uk/ocs/home
- Index of eBay's help topics: http://pages.ebay.co.uk/help/index/A.html
- Index of eBay's policies: http://pages.ebay.co.uk/help/policies/index.html
- If an item hasn't arrived or isn't as described, see: http://resolutioncentre.ebay.co.uk/
- Payments held by PayPal: http://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html
- EBay's money back guarantee policy page: http://pages.ebay.co.uk/ebay-money-back-guarantee/index.html

If you still can't find an answer, people here are always willing to help. If it's something you need to speak to eBay about, we'll tell you.