How to contact a seller via Ebay messaging System

I phoned a seller regarding a faulty item and was requested to send mesage and photos of item via the Ebay messaging System. However I can't seem to lacate it. Any one able to advise please???

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plum993
Experienced Mentor

The attach photo option is just below the message box on the righthandside.

 

To send an email with an attached photo:

  1. Click the Attach photos button in the message you're writing

  2. Select the picture or pictures saved on your computer that you want to send. You can choose up to 5 pictures

    Note: pictures you send through My Messages need to meet the following requirements:

    • They must be no larger than 5MB

    • Each must be at least 500 pixels on the smallest side (length or width)

    • Each much be in one of the following formats: JPG, BMP, GIF, PNG or TIF

  3. When you're finished writing your message, click the Send button

 

 

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