How do I mark a collected item as despatched in latest system please?

[warwick1234]

I want to mark a collected item as despatched, however latest system won't let me. It asks for a 6 digit code that I dont seem to have.

[john1297576]

You mark as dispatched exactly as before.

The codes only work if both buyer and seller are using the Ebay App. If neither yof ou are or only one then it can't be used.