How can a seller view an item before purchasing if no contact details can be passed on either way?

 
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The eBay policy is that the buyer should commit to buying the item by going through eBay checkout (but not necessarily pay). Both parties are then free to exchange contact details. The buyer inspects the item, and if it is not what the buyer expects, both parties agree to a cancellation.

https://www.ebay.co.uk/help/policies/member-behaviour-policies/membertomember-contact-policy?id=4262...

 

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