Holiday Settings

[emma_maginnis_1985]

What is the point in being given the option of Holiday Settings which clearly state that if a buyer chooses to purchase there will be a delay in despatching if the buyer is then allowed to leave a late delivery defect.  There is inconsistency then when I appeal the defect.  Sometimes they agree and remove it, other times they refuse.

[captain*obvious]

There shouldn't be any inconsistency - they should remove any late defects incurred in those circumstances UNLESS you've stipulated a date on which you'll be ''back'' and the buyer receives the item later than your projected latest delivery time following on from your holiday.