11-01-2021 7:39 PM
hi
my husband who does not have ebay account -has now twice recieved treturn fake perfumse from buyers looking for refunds.
tried ebay chat and getting no where..really worrying
how do you get help?
really worreid that his name and address is some how being used and as i keep saying he does not even have ebay account - even more worrying that other innoent people are purhcasing in good faith then think my husband not refunding....
i have a call with trading standards in the morning- but want ebay to help sort it
cheers
Andrea
I don't see how trading standards will get involved, you have no information on the Transactions and neither ebay or Trading Standards, will investigate with no details.
As far as I can see it is no more than Junk Mail, which should be marked "Return to Sender" or "Not known at this address".
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