Help with Feedback

[rojohansso_0]

Hi,

I purchased an item from someone which never arrived. I use the app on my phone and my pc and the item I never recieved is 'unavailable' and I can't leave feedback! 

Does anyone know how this can happen? Thanks

[redwick1]

If the item is Unavailable then it will have been removed by ebay and if that is the case then you will not be able to leave feedback

Why are you going on so much about the feedback

The important thing is too get your money back

When you open a not recieved dispute you have to go back to the resolution centre after 8 full days and escalate it too ebay to get your money back

If you do not do that then the case closes automatically.

You dont open a dispute in paypal until you fail on ebay

[rojohansso_0]

eBay did fail me which is why I went to PayPal
So will hopefully receive my money back
The reason I wanted to leave feedback is because it is my right to do so.

[redwick1]

If ebay ended the listing then the item will have been reported for some reason
Sometimes it is because the item is not allowed to be sold or some listing problem or a scam or hacked account
You really would not want to buy it that was the cse
If that happens and the item is removed then you phone ebay and ask them to open the dispute and then go back and escalate it after a full 8 days to get your money back. It has been known for the refund to be made earlier than the 8 days.
If you don't follow the timelines and conditions of the money back guarantee then you will not win an ebay dispute.

If the item has been removed then there is no item to leave feedback for.
Hopefully you will get your money back on paypal but you have to escalate the dispute as soon as you can and within 20 days.